Privacy Policy

What Information We Collect

When you use this website or contact us, we may collect the following information:

Information you provide directly:

• Your name, phone number, and email address when you submit a contact or estimate request form
• Any project details you include in a message or form submission
• Information you share when you call us directly

Information collected automatically:

• Basic analytics data (pages visited, time on site, general geographic region) via standard web analytics tools
• Technical data such as browser type and device type, collected automatically by our hosting provider

We do not collect payment information through this website. We do not use tracking pixels for advertising purposes. We do not sell your data to third parties.

How We Use Your Information

We use the information you provide to:

• Respond to your estimate request or inquiry
• Schedule and conduct an in-person estimate
• Follow up on a project quote
• Communicate about an active or completed project

We use anonymized analytics data only to understand which pages are most useful and to improve the site.

We do not use your contact information for marketing purposes beyond direct follow-up on your inquiry. We do not add you to email lists without explicit opt-in.

How We Store and Protect Your Information

Contact form submissions are delivered directly to our business email. We do not maintain a database of customer contact information beyond what exists in our business email and project files.

We do not store credit card or financial account information. We do not use third-party CRM platforms that retain your data beyond our control.

Our website is hosted on a secure platform (HTTPS). Standard industry security practices are in place.

Third-Party Services

This website may use the following third-party services:

• Google Maps — embedded map on the contact page. Google’s privacy policy governs their data collection.
• Web analytics — we may use privacy-focused analytics tools to understand site traffic.
• Email delivery — contact form submissions are routed via an email delivery service.

Your Rights

You may request that we delete any personal information we hold about you by contacting us at (314) 367-6054 or info@suewheelerstl.com. We will respond within 30 days.

Because we do not maintain marketing lists or databases, deletion requests are simple — we will remove your contact information from our records upon request.

Contact

Questions about this policy? Contact Sue Wheeler directly at (314) 367-6054 or info@suewheelerstl.com.